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Interpretation and Translation Services

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Program Summary
Title: Interpretation and Translation Services
SBContract Opps ID: NBD17470949277518880
State: Nebraska
Agency: City of Lincoln/Lancaster County
NAICS Code: 541930 - Translation and Interpretation Services
Solicitation No.: 24-024
Source: Members Only
Posted Date:
Apr 15, 2024
Due Date: Apr 26, 2024

Description  

Bid Information



Type
Notice to Bidders
Status
Issued
Number
24-024 Addendum 2 (Interpretation and Translation Services)
Issue Date & Time
4/5/2024 02:00:02 PM (CT)
Close Date & Time
4/26/2024 02:00:00 PM (CT)
Time Left
10 days 18 hours 18 minutes 48 seconds
Notes
The City of Lincoln, Lancaster County and Lincoln-Lancaster County Public Commission are requesting bids from qualified companies to provide interpretation and translation services.

Contact Information
Name
Brianne Crooks
Address
440 South 8th Street
Suite 200
Lincoln, NE 68508
Phone
(402) 441-8314
Fax
Email
bcrooks@lincoln.ne.gov




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Bid Invitation

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8 items in 1 pages

24-024 Specifications.pdf
Specifications 79 KB

Interpretation_HIPAA Business Associate Agreement.pdf
Exhibit A - HIPAA Business Associate Agreement 202 KB

24-024 Insurance Requirements.pdf
Insurance Requirements 39 KB

Instructions to Bidders 11-2023.pdf
Instructions to Bidders 170 KB

Special Provisions for Term Contracts - City & County.pdf
Term Contract Provisions 50 KB

Proprietary-Info-Bids-2018.pdf
Proprietary Information - Bids 97 KB

Contract - County_City_PBC Annual with combined expenditure.pdf
SAMPLE CONTRACT 195 KB

attestation-form.pdf
Attestation Form 37 KB



Bid Questions
















Question
Will the city be rewarding the project to multiple vendors?
Answer Yes.
Submitted 4/12/2024 12:35:50 PM (CT)


Question
For Document Translation, what is the City's interpretation of High Complexity vs Low Complexity?? How many words, the type of document, images that need to be translated within that document? Requesting further explanation so we can quote correctly. Thank you.
Answer Please see previous questions for this answer.
Submitted 4/12/2024 12:35:11 PM (CT)


Question
10.????????For document translation, can you provide the differentiate between high complexity and low complexity?
Answer A low complexity example would be a flier, or something used for promotion. A high complexity example would be instructions for a home COVID-19 test kit.
Submitted 4/12/2024 10:34:48 AM (CT)


Question
9.????????What file types, content type, etc. will be submitted for translation?
Answer The City provides documents in MS Word 95% of the time. Historically, Lancaster County has submitted brochures for translation.
Submitted 4/12/2024 10:34:42 AM (CT)


Question
8.????????What percentage of your interpreting assignments are rush request, with less than 2 full business daysĄŻ notice?
Answer The City utilizes interpretation services for medical and dental clinic visits and community meetings for other programs in the Department. 95% of these would be planned with more than 48 hours notice. The rush requests are estimated at 5% and are unplanned walk-in situations.
Submitted 4/12/2024 10:34:36 AM (CT)


Question
7.????????What is the average length of an interpreting service requested?
Answer The City estimates that most needs can be covered in one hour.
Submitted 4/12/2024 10:34:28 AM (CT)


Question
6.????????What is the approximate number of calls per language for the last year for each of the required languages?
Answer We do not track data in this manner. The City will estimate that Ukranian was most requested this past year.
Submitted 4/12/2024 10:34:20 AM (CT)


Question
5.????????What challenges have you faced with similar scope of work from vendors you worked with?
Answer The City experiences include lack of availability of interpreters from time to time and securing vendors who can accommodate new languages that occur with refugee influx.
Submitted 4/12/2024 10:34:15 AM (CT)


Question
4.????????Based on historical data from past years and projections for 2024: What is the approximate volume of work needed per language per service (translation, over the phone interpretation, Video Remote interpretation)? If the data per language is not available, please provide any volume breakdowns you have
Answer Please see previous questions for this answer.
Submitted 4/12/2024 10:34:07 AM (CT)


Question
3.????????Is there an incumbent currently providing these services? If so, can you share the rates?
Answer Please see previous questions for this answer.
Submitted 4/12/2024 10:33:57 AM (CT)

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Language Bridge LLC lincoln NE Khalil Sultani info@languagebridgellc.com (402) 314-8433
Lazar Translating & Interpreting Woodland Hills CA Frank Gallegos frank@lazar.com (310) 453-3302
LetzChat, Inc. West Hills CA Matthew Weisman matt@letzchat.com (855) 967-1337
Lobato Construction, LLC Brighton CO JD Adam jdadam@lobatoconstruction.com (720) 708-6534
Lutheran Family Services of Nebraska, Inc. Omaha NE (402) 342-7038
Nebraska Printing Center Lincoln NE Brad Bargen brad@npcenter.com (402) 466-8521
Optime Services LLC Dover DE public-procurement@NETORGFT9878643.onmicrosoft.com (302) 760-9248
PGLS, LLC Arlington VA (703) 691-6180
Pitsco Education Pittsburg KS (800) 835-0686
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Rapport International LLC Sudbury MA Wendy Pease wmpease@rapportintl.com (978) 443-2540
Superior Text LLC YPSILANTI MI Diane Goldsmith sales@superiortext.com (186) 648-2876
Terra Translations LLC Whitefish Bay WI Noelia solutions@terratranslations.com (414) 850-7142
Unipak Corp. West Long Branch NJ (888) 808-5120
Volatia Language Network, Inc. Roanoke VA (540) 562-8600



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